7G Communication, LLC, 131 Continental Drive, Newark, Delaware 19713, United States, operating as 7G eSIM (www.7g.app) (“7G eSIM,” “we,” “our,” or “us”), values your privacy. This Privacy Policy explains how we gather, use, share, and safeguard your personal information, also known as personal data. It also informs you about your rights and choices regarding your personal information and how you can contact us with any questions.
By registering an account or using any 7G eSIM website, application, product, software, tool, data feed, and/or service (collectively the “Service”), you agree to the terms of this policy.
This Privacy Policy details our data collection, use, disclosure, retention, and protection practices. Please read it carefully.
This Privacy Policy applies to all users of 7G eSIM services worldwide, including those using our mobile applications, Partner Platform, websites, features, and other services, as well as employees and job applicants (“Services”).
It outlines how 7G eSIM collects and uses data and applies to:
We gather information in various ways depending on your interactions with us and our Services, including:
As a data controller, 7G eSIM determines the purposes and means of processing personal data. We ensure compliance with applicable data protection laws. Activities under this capacity include:
In scenarios where we provide services on behalf of Business Users, we act as a data processor, following their instructions. This includes:
We collect various types of data for different purposes, including:
| Context | Types of Data | Primary Purpose |
| Account Registration | Name, contact information, actions performed while logged in. | Providing account-related functionalities, easy checkout, saving preferences, fulfilling contracts. |
| Biometric Information | Biometric identifiers from photo IDs and selfies. | Confirming identity through the eKYC process, with explicit consent where required by law. |
| Business Users | Name, contact information of Business User employees. | Contacting clients, normal business administration, projects, services, and billing. |
| Online Tracking | Information about browser type, operating system, IP address, domain name, click-activity. | Making our website operate efficiently. |
| Non-Essential Tracking | Information for analytics, interaction recording, behavior-based advertising. | Using third-party cookies based on consent where required by law. |
| Demographic Info | Personal information like age or location. | Understanding users and providing tailored services. |
| Job Applicants | Information necessary to process job applications or retain employees. | Evaluating potential employees, complying with legal obligations, efficient staffing, and workforce operations. |
| Feedback/Support | Name, email, and content of feedback or support queries. | Receiving and acting upon feedback or issues. |
| Mobile Devices | Unique identifying information broadcast from mobile devices. | Identifying unique visitors, monitoring website visits. |
| Order Placement | Name, billing/shipping address, email, phone number, payment card details. | Fulfilling orders and providing Services. |
| Partner Promotion | Information provided as part of a co-branded promotion. | Fulfilling promotions. |
| Surveys | Information provided through surveys, subject to third-party privacy policies if applicable. | Understanding opinions and collecting relevant information. |
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.
In addition to the purposes and uses described above, we use information in the following ways:
Although these sections describe our primary purpose in collecting your information, in many situations we have more than one purpose. For example, if you complete an online purchase, we may collect your information to perform our contract with you, but we also collect it to maintain your information after your transaction is complete, enabling us to respond to questions about your order. Thus, our collection and processing of your information is based on your consent, our need to perform a contract, our legal obligations, and/or our legitimate interest in conducting our business.
In addition to the specific situations discussed elsewhere in this Privacy Policy, we may disclose personal information in the following situations:
Depending on your location and applicable law, you may have the following rights:
Note that not all the rights described above are absolute, and they do not apply in all circumstances. In some cases, we may limit or deny your request because the law permits or requires us to do so, or if we are unable to verify your identity adequately. We will not discriminate against individuals exercising their privacy rights under applicable law.
To exercise any of the rights described above or to appeal a determination related to a data subject rights request, please contact us using the contact information below or via our Contact Us page.
Opt-out from marketing emails by using the unsubscribe function within your Profile Settings. Log into your account, navigate to your Profile settings, and turn “I’d like to receive promotional emails” on or off to save changes. Your email address will be opted out of email marketing communications as soon as possible.
Delete your account using the “Delete Account” function within your Profile Settings. Log into your account, navigate to your Profile settings, and click the “Delete Account” button, confirming your intention. We will process the request without delay or within one month of receipt of the request.
In certain circumstances, 7G eSIM may be required by law to retain and process your Personal Data even after a deletion request or objection to processing, such as for legal obligations under Know Your Customer (KYC) and payment transaction details.
Our Services are accessible in Europe and abroad. Your information may be processed in countries with different privacy laws than your country of residence. We take steps to treat personal information using the same privacy principles that apply in the country where we first received your information. By submitting your personal information, you agree to its transfer, storage, and processing in countries other than your country of residence, including but not limited to the United States.
We follow industry standards to protect your personal information. No method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. Users are responsible for keeping their password and credentials secure. If you believe your interaction with us is no longer secure, please notify us immediately at [email protected].
We reserve the right to change this Privacy Policy at any time. Material changes will be notified by prominently posting a notice on our website or sending an email. Review this policy whenever you visit our websites or applications. The effective date refers to the current version’s start date, and the last updated date indicates when the current version was last modified.
Our Services are not intended for children under 13, and we do not knowingly collect personal information from minors under 16 without parental consent. Children under 13 should not provide personal information to us.
For any questions, comments, appeals, or complaints about our privacy practices, or to access this Privacy Policy in an alternative format due to a disability, please contact us at:
Email: [email protected]
If you are in the European Union or United Kingdom and are not satisfied with our response, you may have the right to lodge a complaint with your local supervisory authority.
California law requires additional privacy disclosures for residents. If you are a California resident, the following applies in addition to the rest of the Privacy Policy.
For more information about the categories of personal information (if any) we share with third parties or affiliates for direct marketing, submit a written request using the contact information above.
The table below describes the categories of personal information we collect, disclose for a business purpose, “sell,” and/or “share” (as defined by California law). Note, we do not “sell” your personal information for money. We use cookies and tracking technologies for targeted advertising. See the Cookies and Other Technologies section for details.
| Category of Personal Information | Category of Recipients | Disclosures for a Business Purpose | Sharing for Cross-Context Behavioral Advertising |
| Identifiers | Affiliates, Business partners, Data analytics providers, Internet service providers, Joint marketing partners, Operating systems, Other Service Providers, Payment processors, Professional services organizations, Social networks, Advertising networks | Yes | Yes |
| Government Issued Identification | Network operators (e.g., eKYC), Professional services organizations (e.g., auditors, law firms) | Yes | No |
| Financial Information | Operating systems, Payment processors, Professional services organizations (e.g., auditors, law firms) | Yes | No |
| Characteristics of protected classifications | Network operators (e.g., eKYC), Professional services organizations (e.g., auditors, law firms) | Yes | No |
| Commercial Information | Affiliates, Business partners, Data analytics providers, Internet service providers, Joint marketing partners, Operating systems, Other Service Providers, Payment processors, Professional services organizations, Social networks | Yes | Yes |
| Internet or other electronic network activity information | Data analytics providers, Advertising networks | Yes | Yes |
| Professional or employment-related information | Affiliates, Business partners, Operating systems, Other Service Providers, Professional services organizations (e.g., auditors, law firms) | Yes | No |
| Non-public education information | Affiliates, Business partners, Operating systems, Other Service Providers, Professional services organizations (e.g., auditors, law firms) | Yes | No |
| Additional categories of personal information described in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) | Network operators (e.g., eKYC), Professional services organizations (e.g., auditors, law firms) | Yes | No |
We collect the following categories of sensitive personal information (as defined under California law): biometric information, geolocation, social security number or other government-issued ID information, account log-in, payment information. This information is collected to process transactions, comply with laws, manage our business, or provide you with services. Note that we do not use such information for any purposes that are not identified within the California Privacy Rights Act Section 1798.121.
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